About Our Team

Our Client-First Philosophy 
There are many qualities and skills that go into being excellent real estate professionals - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality
professional network, all of which are hallmarks of how we work.
With more than 18 years of experience in business, marketing, technology and communications, as real estate professionals we've also found that providing the very best service is as simple as putting our clients first. This means keeping ourselves accessible, being good listeners as well as good communicators, and
responding quickly to your needs. 

Our "client first" philosophy requires us to continually improve our skills and ways of doing business, which
also provides us the keys to staying current in the real estate industry.  In addition, we've found that our commitment to keeping up with the latest technologies enables us to extend the range of our services, improves our efficiency and provides our clients access to our invaluable real estate network.
We look forward to sharing our expertise and working with you in all of your real estate needs.                                

   

Meet Our Team                                              

 

Susan Johnson  

 

 

As a native of the Charlotte area, Susan has watched Lake Norman and the surrounding areas continue to grow and expand. Her expertise in residential real estate and her knowledge of the area is what sets her apart from other real estate agents. Susan began her career in the banking industry after graduating from University of North Carolina at Chapel Hill. With more than 10 years of experience in marketing, technology, and communications, Susan chose to refocus her expertise in the field of residential real estate. Susan's dedication to customer service awarded her national recognition as a Five Star Customer Service Agent as well as many other awards. Most recently Susan has received the Award of Excellence for Online Marketing from Realtor.com. Susan truly enjoys every aspect of the real estate transaction from the listing presentation through the closing. In addition, she is very in touch with her client's needs and makes sure that her client's wishes are achieved. Her professionalism, determination, and positive attitude is what is needed to find the right solution for her clients.

 

Susan currently lives in Cornelius and is very active in the community and her church.  When she is not assisting clients, she enjoys spending time with her family, friends, boating, running and biking.  Susan loves living in the Charlotte/Lake Norman area and looks forward to sharing with you all that it has to offer.

Qualifications:

  • Licensed North Carolina & South Carolina Real Estate Broker
  • REALTOR®
  • Certified Distressed Property Expert (CDPE®)
  • Accredited Buyer Representative (ABR®)
  • Platinum Quality Service Certified (QSC®)
  • Accredited Staging Professional (ASP®)
  • Certified Residential Specialist candidate (CRS®)
  • Graduate Realtor Institute candidate (GRI®)
  • Member of National Association of Realtors
  • Member of Charlotte Regional Realtors Association
  • Member of North Carolina Association of Realtors
  • Member of Carolina Multiple Listing Service
  • Master's degree in Organizational Communications - Queens University
  • BA in Communications - University of North Carolina at Chapel Hill

Awards:

  • 2011 Five Star Real Estate Agent Award
  • 2007 Five Star Real Estate Agent Award
  • Realtor.com Online Marketing Award of Excellence

Testimonials:

"I purchased a home with Susan's assistance and could not have had a better experience. She was infinitely patient in showing me over 50 homes in and around Charlotte. Her knowledge of the city, its suburbs, and surrounding communities is excellent and was a tremendous resource to someone like myself, who was new to Charlotte. She was always available to answer my questions - no matter how redundant or mundane they may have been. The closing process was very smooth and there were no surprises. I was constantly updated and informed of the latest developments via both telephone and email. Throughout the entire process she was impeccably professional, courteous, and respectful of my time and wishes. I hope to be in my new home for many years to come, but when the time comes to move again, I will not hesitate to seek Susan's help."

- Glen E. Powell, MD, MSPH

 

  CMC Mint Hill Medical Plaza

 

  Greater Carolinas Women's Center

"Susan Johnson has been a pleasure and blessing to work with. Her professionalism is amazing. Susan is very knowledgeable in the real estate field. Any time we had a question or concern, she was right there with the answer and advice. We will use Susan whenever we have real estate needs."

- Bruce and Laurie Jones

 

  Mooresville, NC

"I wanted to send a note to express my appreciation and gratitude to Susan Johnson for a job well done.  Our recent home purchase and move to the Charlotte area went very well and was problem free. Susan did an exceptional job representing our best interests and was on top of everything. Her staff was also helpful in providing the support needed to ensure that nothing slipped through the cracks. I can honestly say this relocation (number 6 for us) was the smoothest I've ever had. I would, without hesitation, recommend Susan Johnson!"

- Lou Clark

 

  United Polychem

 

  National Sales Manager

"Susan and her team are true professionals.  Everyone was pleasant, easy to work with and forthcoming with whatever information we needed.  Their extended team of contractors, repairmen and inspectors were just as reliable and we would recommend Susan to anyone."

- The Schattner Family

 

  Concord, NC

 

 

Sue Patterson               

 Sue, having been in Real Estate for over 14 years, has an extensive knowledge in assisting both Sellers and Buyers with all their Real Estate needs. Sue takes great care and pride in providing her clients with the utmost professionalism, communication and outstanding service. Sue has been recognized 5 years in a row as a Five Star Real Estate Professional, a designation earned by her clients and peers. In addition to selling Real Estate Sue manages the office for Susan Johnson and Associates. She ensures all the details of the office from listing to close.

 Definitely the BEST Realtor I’ve ever used. We truly appreciate all the help you gave us!” 

 

- The Reese’s